What our clients say

Carolyn McCall, CEO, easyJet

"Steve Tappin and Xinfu have worked with me on building a new Airline Executive Board, creating a united team who now trust each other and are focused on achieving the same goals. We had a very important offsite where relationships were reset and bound us tightly together – this had a deep impact. The development of a clear cause and ambitious mission has given the team a framework and energy which is now permeating the airline.

This was so effective that we asked Xinfu to create a similar event for our Top 50 which has given us real momentum and has given the business a team of senior management pulling in the same direction.

Xinfu are a key business partner on our journey to build easyJet into Europe’s preferred short hvaul airline in Europe delivering market leading returns."

Top team: The Post Office

“Xinfu guided, inspired and when appropriate pushed us to an outcome that will transform The Post Office. Thank you very much.”  Paula Vennells, Managing Director

“Great programme; intensive and thought provoking, moved a group of colleagues to being a fellowship and helped us identify a cause we can all believe in and be proud of!” Deborah Moore, HR Director

“A great experience it made me understand how I can make my work and my life better." Penny Slatter, General Manager, Direct

“A very fresh and productive approach to leadership development conducted in a professional but ‘safe’ manner. Very impressive and inspiring.” Mike Young, Chief Technical and Services Officer

“A thought-provoking and challenging programme which left me feeling energised and passionate about the Post Office and the challenges ahead.” Lesley Sewell, Head of IT

Senior Directors: WM Morrison Supermarkets plc

"Xinfu, not too sure the official meaning but from my experience the following could be attributes – uplifting, mind blowing, skill searching, instilling belief when doubt existed in a professional and spirited manner – endorsed – Yes!” Mark Harrison, Senior Operations Director

 “I feel incredibly fortunate to have shared this experience with this group. It is absolutely clear that the enormously insightful and incisive Xinfu team have enabled us to really light a fire, individually and as a group which can burn bright and strong for a long, long time.” Trevor Strain, Director – Finance, Trading & Operations

 “This programme shines a light onto areas of personal leadership and business impact which I have never experienced through a number of different courses in my career. I leave excited by the future.” Neal Austin, Logistics Director, Morrisons

“This is not a course it is a way of leading from within yourself and within the fellowship – very, very powerful.”  Andrew Pleasance, Senior Trading Director – Operations, Morrisons

“Not a training course but a full overhaul of our human behaviour and traits to a better professional and personal life.”  Senior Director

“Establishing the power of a fellowship versus the individual leadership styles we previously employed will drive our business and enjoyment of our careers.”  Senior Director

High Flyers: Xstrata plc

“ Easily the most valuable professional and personal development process I have ever been on, enlightening.”

“The first programme for me that cut to the core of what is limiting my current performance.”

“Very introspective, tons of new stuff I never seen. Enjoyed every minute of the programme.”

“Exceptionally talented , trained and expertise in relevant areas. Easy to trust and provide good environment.” 

Tony Chapman, Conference Producer, CIPD

"Steve really got the audience in our auditorium going.  The CIPD conference is the biggest annual event for senior HR professionals in Europe.  Steve opened our HRDs' eyes to how important understanding their boss' CEO type is.  He showed them how to work with the CEO as a true talent champion by putting an emotive cause at the heart of the company and building a true fellowship amongst the top leaders in the business. 

It was one of the best received sessions of the conference.  Steve questioned and challenged the audience and at times had them on their feet! 

It was Steve's second time at CIPD conferences - and his most compelling performance yet.  Thank you!"

Wayne Clarke, Managing Partner, Best Companies Partnership LLP

“At Best Companies, we help organisations to improve performance, by helping them to measure and better engage their people. We were delighted that Steve Tappin agreed to share a stage with global leaders at the annual CIPD conference.

I know the audience were anticipating something quite special and Steve didn’t fail to deliver. His and Xinfu’s bredth of experience of working with CEO’s is second to none, and his personal insights into what drives high performance were nothing short of a revelation to many of the senior delegates.

Working with Steve and Xinfu is not only a pleasure but a must if one is to understand, intimately,  the mind of the CEO. Steve is able to achieve this because of his role as a trusted advisor and confidant to some of the world’s most admired leaders. Thank you for your continued support and friendship Steve.”